Whatever type of business you have, it’s important to create a professional impression especially to customers. If you are unable to keep up with regular communication with customers by telephone, use the services of personal receptionists. This type of service is ideal for:-
- Startup businesses
- One man bands
- Small businesses
There’s nothing worse than being unable to communicate with clients, suppliers or personnel due to cash flow problems, time or just not having enough staff. This is where virtual receptionist services can help. All telephone calls can be answered by highly trained staff who will deal with your calls via a virtual phone number and relay any messages to you.
So many benefits
There are also many benefits when using the services of telephone answering specialists for instance:-
- 24/7 live cover from professional teams – personal receptionists will work around the clock to make sure no calls are missed.
- Many years of experience across all business types – clients range from carpenters to carpet fitters, builders to website builders, all sectors are welcome.
- Fully trained and friendly telephone operators who will act as your receptionist -dedicated receptionists know how to answer phones on time and with a high level of professionalism.
- A dedicated account manager you can trust – if you have any queries, an account manager is always on hand to ensure a smooth service is maintained.
- Your telephone calls will be answered within 6 seconds – this is amongst the quickest in the industry. At the end of the day, time is money and unanswered calls are frustrating for customers.
- Expect changes to the way your calls are handled which are immediately actioned without any fuss – any instructions sent to your account manager will be implemented straight away.
- A service to match your business needs – no company is too big or too small. There’s no limit to the volume of calls professional receptionists can answer.
Get in touch with recommended telephone answering companies online
You can expect a first class call handling service provided by recommended online companies. This is exactly what your business needs in today’s very competitive environment. Let’s face it, in business the phone is absolutely vital. It’s your personal link between you and your customers but there probably will be times when you can’t be there to answer the phone. In business this can be a costly mistake.
There’s no need to potentially lose business when enthusiastic telephone answering personnel can do it on your behalf. What’s more, if it’s an answering machine you’re relying on, then think again. Statistics show that seven out of ten people hang up the moment they realise they are connected to one and rarely call back.
With this in mind why not take advantage of a no obligation trial to see just how an efficient telephone answering team operates, once they have been briefed on your particular business. As a business owner it’s not worth taking any risks. Have your incoming calls dealt with by the professionals so you can concentrate on running your business.
It’s almost impossible for most companies to man their phones 24 hours a day. It’s unfortunately a fact of life that a lot of businesses lose out of hours calls because many people are unwilling to leave their contact details on a machine. If you are worried that your company is losing out to the competition because of missed calls, it’s time to do something about it. Affordable call answering services will ensure that potential customers can always reach a real person which in turn can put your business in a positive light.
To meet the needs of clients, flexible call answering services are provided 24/7. Every inbound call will be answered without exception, how about that for service? This will give you peace of mind knowing that your business is in safe hands, what more could you ask for?
So many services on offer
Make contact with online advisers to find out more about the different services on offer like:-
- Message taking
- Emergency response
- Overflow calls handling
- Outbound services
There’s also a holiday and temporary cover. This type of call handling service is ideal especially for those times when your own receptionist or PA goes on holiday. You might have staff off work ill or somebody unexpectedly leaves. Don’t worry, just book highly experienced telephone PAs to answer your calls and take messages for you. This will help your business to run smoothly without any customer communication problems.
You can decide how your messages are delivered to you. They can be forwarded immediately via email, SMS or call patching. Alternatively you can contact your fully trained PA and catch up with messages when it suits you. It’s not a good idea to give prospective clients the impression that your business is closed when you’re away. Temporary cover is also an excellent way to test the services of efficient PAs.
Arrange a free trial
It will take only a few minutes of your time to arrange a free trial of great value for money call handling services. An experienced team consultant can talk you through the setup process and explain how the free trial works. For a 30 day period your telephone calls will be answered quickly and your messages passed on. Many companies have already been more than impressed with the services on offer during the trial period and now use these services permanently.
It’s so easy for many firms to spend a lot of time obsessing about products and prices for customers. This often comes at the expense of not taking care of customer telephone calls professionally. Without good customer, client and supplier communication, business relationships will quickly deteriorate. This is just one reason why it’s advisable to speak to telephone communication specialists sooner rather than later. To see what others think, check out the many positive online testimonials.